Administrative professionals play a key part in holding a team together and a lot of organisations would fall apart without them. Professionals who hold well-developed administrative skills help to ensure the organisation runs efficiently, and constitute a crucial factor in the management of projects and growth initiatives.

Roles such as office manager, customer service officer and human resources administrator need specific skills to ensure they can support staff and meet the team’s needs. There is no such thing as a ‘typical’ administrative role.

Companies are always looking for administrative professionals who fit in specifically with their unique corporate goals and culture. Nevertheless, there are a number of must-have skills that are at the top of the list for most companies.